At Vacuumet, your satisfaction is our priority. If you’re not fully satisfied with your purchase, we’re here to help.

1. Return Window:
You have 7 days from the date of delivery to request a return or report any issues with your order.

2. Eligibility for Returns:
To qualify for a return:
• The item must be unused, undamaged, and in its original condition.
• It must be returned in the original packaging.
• All included accessories and documentation must be returned.

3. Non-Returnable Items:
We do not accept returns on:
• Customized or personalized products.
• Items purchased on clearance or marked as final sale.
• Products that were damaged after delivery due to customer handling.

4. Refunds and Exchanges:
• Approved returns are eligible for a refund to the original payment method or an exchange, depending on product availability.
• Refunds may take 7–10 business days to process after we receive the item.

5. Return Shipping:
• Customers are responsible for the cost of return shipping unless the return is due to our error (e.g., incorrect or damaged item).

6. How to Start a Return:
To initiate a return, please contact our support team at [your email or phone number]. We’ll provide the return instructions and address